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Overview of the Location: Malakoff-Passage, Rheinstraße 4 d, 55116 Mainz, Germany
Nestled within the vibrant atmosphere of Mainz, Refixxo.de is a specialized workshop dedicated to repairing smartphones, mobile phones, and tablets. Located at Malakoff-Passage on Rheinstraße 4 d, this location is notably accessible to both locals and visitors alike. The Malakoff-Passage is a charming shopping arcade that elevates the experience of wandering through Mainz’s bustling city center. The passage itself is a delightful blend of modern and historical architecture, making it a significant point of interest for shoppers and tourists. The Rheinstraße area is known not only for its array of shops but also for its proximity to cultural landmarks, including the Mainz Cathedral and the Gutenberg Museum, augmenting the overall experience of the area. Visitors to Refixxo.de can expect more than just a service; they engage with a location rich in history, nestled amid Mainz’s inviting streets filled with café terraces and local boutiques.
Reviews and Ratings: Customer Insights
Refixxo.de enjoys an impressive overall rating of 4.8 out of 5 stars, a testament to the positive experiences that many customers have reported. Reviews frequently highlight the knowledgeable staff, efficient service, and the quick turnaround times for repairs. Customers appreciate the craftsmanship involved in the repairs, often mentioning that their devices returned in optimal condition, sometimes even better than expected. The staff’s friendly demeanor contributes significantly to the welcoming environment, making it a pleasant stop for anyone facing mobile device issues. However, some visitors have noted longer wait times during peak hours, which they felt could be improved. Nevertheless, the majority of feedback indicates high customer satisfaction, reinforcing Refixxo.de’s reputation as a reliable choice for mobile device repairs in Mainz. This balance of efficiency and professionalism stands out, providing a serene experience amidst the often frantic pace of urban life.
Things to Do at the Location
When visiting Refixxo.de, patrons can expect a multifaceted experience that extends beyond their repair needs. Located in the lively Malakoff-Passage, visitors can explore various shops and cafés that surround the workshop, perfect for those waiting for their devices to be serviced. The location is not only suitable for tech enthusiasts but also families and travelers looking to take advantage of the vibrant shopping scene. While waiting for repairs, families can easily access nearby parks or stroll towards the scenic River Rhine, which is just a short walk away. Seasonal events, such as local markets and festivals, often take place in Mainz, adding a layer of cultural immersion for visitors. As a trip to Refixxo.de offers both effective repair solutions as well as opportunities to engage with the local community and attractions, it makes for an appealing destination for anyone navigating the city, enriching the experience well beyond the workshop’s immediate services.
Overall, Refixxo.de stands out as a commendable choice for mobile device repairs in Mainz, offering a service deeply integrated with the local culture and atmosphere. With its prime location, positive customer feedback, and surrounding attractions, it’s a destination that provides both utility and enjoyment, ensuring that each visit becomes part of a larger exploration of this historic German city.
refixxo.de – Smartphone, mobile phone and tablet workshop in Mainz
Malakoff-Passage, Rheinstraße 4 d, 55116 Mainz, Germany
Rating: 4.8
Rated count: 306
Perfect place for high price, low quality repair. Had to take my phone back after a month because the piece they installed was falling apart. When it stopped working after 5 months they told me that I got 5 months of my 6 month warranty, like I should be happy I made it most of the way through the warranty? If you want a place that doesn’t honor their warranties and doesn’t stand behind their service, you’ve found the perfect spot. To be fair, they were professional the whole time they were screwing me. Took my phone back because after spending 309 euro and them wanting another 235 euro for a $700 phone I wasn’t going to spend more money with them. Phone came back more broken than when I dropped it off and had to go back for the sim card holder. I have no idea how their rating is so high.
Came in for a non phone related non repair. Just needed help to remove a stripped screw from an old SLR camera. Guy helped me out, removed it within 2 mins and didn’t charge me a single cent. Did me a huge favour.
Friendly and seems to be competent. Very fast service.
Tip top 🙂 💪
Employee did not call as agreed upon completion of repair. On the contrary. On site I discovered that the work order with the accessibility details had already been shredded. Afterwards I noticed that the gentleman had lost my SIM card… but before the repair I specifically asked whether I should remove anything other than the case.
After an hour of searching, he opened my phone again because he wasn’t sure if he had installed the card by mistake.
According to his own statements, he did not replace the glue as prescribed because he himself thinks that it fits. The promised 2 hours for the repair turned into almost 4. Luckily I didn’t rely on the gentleman…
To compensate for my SIM card and the considerable amount of time required, Refixxo offered a €10 voucher.
No thanks, never to this store again!