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Nestled on Hannoversche Str. 53c in Göttingen, Germany, Media Markt stands as a prominent retail hub known for its expansive selection of electronics and consumer goods. This retail powerhouse occupies a prime location, easily accessible via major transportation routes, making it a convenient stop for both locals and visitors. The surrounding area is characterized by a mix of residential and commercial properties, adding to the vibrant atmosphere of the neighborhood. Notable landmarks nearby include the Göttingen Botanical Garden and the Old Botanical Garden, which enhance the scenic beauty of the region. The historical significance of Göttingen as a university town, home to the prestigious University of Göttingen, complements the energy of Media Markt, attracting a diverse clientele that ranges from students to families.
Media Markt boasts an impressive rating of 3.8 out of 5 stars based on a plethora of customer reviews. Patrons have shared a mix of positive and negative experiences that paint a comprehensive picture of the location. On the positive side, many customers appreciate the extensive range of products, from the latest technological gadgets to home appliances, noting the competitive prices and regular promotions. Shoppers often commend the helpfulness of the staff, who are described as knowledgeable and willing to assist. However, some recurring feedback highlights the challenges in service speed during peak hours, with customers expressing dissatisfaction regarding waiting times at checkout. Additionally, a few reviews mention that the store can become crowded, which may detract from the shopping experience. Overall, people admire the convenience of the one-stop shopping experience Media Markt offers, indicating a balanced range of sentiments from patrons.
Visitors to Media Markt can expect more than just a shopping spree. The location offers a plethora of activities and services catering to a wide variety of interests. Shoppers can enjoy interactive product demonstrations, allowing them to test out the latest technology before making a purchase. The store frequently hosts seasonal events, promotional sales, and special presentations, especially around holidays and back-to-school seasons, fostering a sense of community engagement. Families are well catered for at Media Markt, with kid-friendly spaces available, making it a suitable destination for parents shopping with children. Additionally, the store’s strategic placement near other attractions in Göttingen makes it an ideal launch point for full day trips, allowing visitors to explore nearby cafes, parks, and historical sites. In summary, Media Markt in Göttingen stands out not only as a shopping destination but also as a community-centric hub where technology, convenience, and customer engagement converge.
Media Markt
Hannoversche Str. 53c, 37075 Göttingen, Germany
Rating: 3.8
Rated count: 2772
The store is only okay. It is quite big but they are obviously understaffed considering how crowded it was. You need to chase the staff to get help. I couldn’t find the product I was looking for but at least someone tried to help.
They are deceptive if is possible, so be careful!
I paid 15 euros extra for a Galaxy phone with a special screen, but it was just cheap plastic.
I never recommend this store. You can be accused of theft at any time. I needed to buy an adapter for my phone. My nephew and I bought a random adapter box from the aisle, then we came to the casa for payment. The blonde old cashier woman in the store opened the box and asked this question, which was accusatory, ‘where is the adapter’, devoid of positive behavioral characteristics. While we were shocked that the box was empty, he suddenly called for security. Security guards examined the camera recordings. During this process, we waited at the checkout, although they did not have the right. But since I never attributed this situation to my personality, I especially waited at the checkout because I didn’t want to go out with this accusation. The records were examined, the result was as we expected. This time, the woman who lacked positive behavior said: ‘You can buy the product’. Me too: “No. I will never buy a product from you. You interact with people but lack effective communication. You could politely control the situation,” I said. The security guard tried to calm me down. Unfortunately, I had such a negative experience. I hope no one goes through this.
I HAD THE WORST EXPERIENCE EVER.
I purchased a laptop and within 2 days the laptop was crashing so I went back with the bill and the laptop. The staff member handling the laptop section initially pretended he didn’t understand me as I spoke in English(though his colleagues said he spoke English quite well), then I used Google translate to tell him the laptop wasn’t working and then finally he spoke to me (in English) and
agreed that the laptop was faulty and asked me to get the packaging so he could replace it. I returned with the packaging in the next 20 mins and he was ignoring me. I just assumed he was busy with other customers and waited but even after handling them he refused to speak to me and made me wait for 20 mins until it was almost closing time, then signaled his colleague who came up to me and said they were closed.
I did say there was over 15 mins left for closing and I was leaving Göttingen for a month (which would close the return window). I explained to them and they were ignorant. The man at the service desk helped me out and even he was made to wait by the rude staff member before he could tell anything. Finally in the last 5 mins they hurriedly got me to take another laptop.
The whole experience was terrible. I know my German skills are bad which is why I used a translator to clearly explain myself and he was still ignorant and rude to me. I do not know if that staff member was rude to me because he was being discriminatory towards me or he’s just just way with everyone. Never going to visit this branch again.
(This incident happened in March)
I’ve been there twice. And each time, it was so crowded, so noisy.
Due to crowd, it is hard to catch a customer support. But the one that helped me was friendly and helpful.
They don’t offer all what they got on the website, so, I’d suggest to check out what you are looking for on the website then to visit the store.