







Communication Center Erfurt / Handywerkstatt: A Gem in the Heart of Erfurt
Located at Johannesstraße 78A in the historic city of Erfurt, Germany, the Communication Center Erfurt, commonly referred to as Handywerkstatt, stands as a vital hub for both locals and visitors. This area is notable not just for its services but also for its strategic placement within a city rich in history and culture. Erfurt, the capital of Thuringia, boasts beautiful medieval architecture, and the Handywerkstatt is nestled among various landmarks that heighten its appeal. Not far away, visitors can find the impressive Erfurt Cathedral and the iconic Krämerbrücke (Merchant Bridge) that showcase the regional history and charm. The Handywerkstatt’s modern facilities contrast pleasantly with the city’s historic surroundings, making it an inviting stop for tech needs amidst traditional German culture.
Customer reviews for the Communication Center Erfurt paint a largely positive picture. With an impressive overall rating of 4.8 out of 5 stars, feedback highlights the center’s exceptional service and knowledgeable staff. Many visitors particularly appreciate the quick turnaround times for device repairs, emphasizing that their smartphones or tablets are often fixed within the same day. The friendly atmosphere and customer-centric approach of the staff have also garnered praise, as many customers leave feeling valued and understood. However, some feedback does note that during peak hours, wait times can be longer than expected. This minor drawback is often overshadowed by the quality of service, as numerous reviews cite the detailed explanations provided about repairs and pricing transparency. Overall, the Handywerkstatt has established itself as a trustworthy destination for electronics services and repairs in Erfurt.
When it comes to activities and services available at the Communication Center Erfurt, it is primarily focused on the repair and maintenance of mobile devices and other electronics. The shop offers a wide range of services, from screen replacements and battery changes to software troubleshooting and data recovery. Though it is primarily a repair shop, the environment is welcoming to families and travelers alike, as staff members are more than willing to explain technical issues in layman’s terms. This makes it a suitable stop for individuals unfamiliar with technology or those traveling with children who might have questions about their devices.
In addition, the Handywerkstatt hosts workshops on basic tech maintenance and device care, providing an educational experience for patrons interested in learning more about their devices. Seasonal offerings such as promotion events or tech-related community fairs also occur, fostering a sense of community engagement. Whether you’re a tech-savvy individual in need of a quick fix or someone wanting to understand their device better, the Communication Center Erfurt serves as an accessible and resourceful venue. In summary, it’s more than just a repair shop; it is a community-focused center that bridges modern technology with the timeless charm of Erfurt, making it a must-visit location for any traveler or local resident in the area.
Communication Center Erfurt / Handywerkstatt
Johannesstraße 78A, 99084 Erfurt, Germany
Rating: 4.8
Rated count: 53
Great location
I’ve been here a few times now with technical problems (be it a cell phone or laptop) and recently got advice on buying my new cell phone. Every time I was helped quickly and inexpensively. Eric Schmidt is always super nice and I always feel like he advises me transparently and in my best interests. I’m glad to have found my contact for all kinds of technical questions in Erfurt!
Everything happens pretty quickly when the contract is signed. However, he has to be up for it when you need something. Otherwise you just stand around stupidly in front of the shop and look at a smiling face and then just come back sometime later 👍🏻
You may be familiar with this: suddenly something is broken on your cell phone and you urgently need help.
In my case, the charging socket on the Samsung S20 was defective and the smartphone could no longer be charged.
Without registering in advance, I received prompt and perfect help here in the store. Great, great service!
After just 30 minutes I was able to pick up the repaired cell phone. I think the fixed price of €49.95 is fair.
I even got a tip for a bakery around the corner where I could while away the waiting time with coffee and a snack.
The owner of the small, neat cell phone shop gave me very friendly and competent advice. In addition to the extensive range of repairs, he has the latest smartphones from various major manufacturers on offer (for individual purchase or as a contract), and when I had questions about them, he gave advice with patience and in a very friendly manner.
Oh yes, and you can also park 50 m away (side street, parking meter, currently €2 per hour).
Service as it should be! Class.
Friendly and high quality service!
I had my S23 Ultra display repaired there after a small accident. Before I tried my luck at MediaMarkt or Saturn. There it would only have been possible if you had sent it in and had a processing time of 1 – 2 weeks. -.-
Then luckily I came across this store! I gave notice the day before the repair. The replacement display arrived the next day. I was able to come over immediately and after 25 minutes it was already finished. There is no difference from before. So the quality is like new!
I can only recommend it!