









Discovering EURONICS XXL Glauchau: A Hub of Technology and Community
Overview of the Location
Nestled in the vibrant town of Glauchau, Germany, EURONICS XXL is situated at Waldenburger Str. 97, 08371 Glauchau. This expansive electronics retail store is part of the renowned EURONICS chain, known for its extensive range of consumer electronics and dedicated customer service. The location stands out not only for its size but also its strategic position; it is easily accessible from main roads and is a short distance from local landmarks like the Glauchau Castle and the Elster River. This blend of urban life and history makes EURONICS XXL a notable destination in the area, appealing to both locals and visitors alike.
What sets EURONICS XXL apart in Glauchau is its commitment to offering a comprehensive shopping experience. The store features cutting-edge electronics, from the latest televisions and audio equipment to smart home devices and computing essentials. The layout is designed with the customer in mind, ensuring that shoppers can easily navigate the aisles and find what they need. The surrounding area is characterized by a mix of residential neighborhoods and small businesses, contributing to a lively atmosphere. Additionally, the store’s friendly facade is often seen adorned with promotional banners, enticing customers with seasonal offers and discounts. This strategic marketing plays a significant role in attracting shoppers from neighboring towns.
Reviews and Ratings
With an average rating of 3.9 out of 5 stars, customer feedback for EURONICS XXL Glauchau showcases a balanced view of the shopping experience. Positive reviews frequently highlight the store’s knowledgeable staff, who are often commended for their willingness to assist customers with tech-related queries. Visitors appreciate the well-organized layout of the store and the variety of products available, which cater to both mainstream needs and niche requirements. Many customers express satisfaction with the competitive pricing, noting that EURONICS XXL often has special deals that make high-quality items more accessible.
Conversely, some negative feedback revolves around the store’s busy times, with customers sometimes reporting long wait times during weekends when the foot traffic is at its peak. A few reviews mention dissatisfaction with the delivery service, indicating that while the in-store experience is satisfactory, the logistics of getting products delivered can be improved. Overall, the recurring themes suggest that while customers are generally satisfied with what EURONICS XXL Glauchau has to offer, areas for improvement in service and logistics remain a focus.
Things to Do at the Location
At EURONICS XXL, there’s more than just shopping; the location serves as a community hub for technology enthusiasts and families alike. The store frequently hosts events such as product launch days, where customers can experience the latest technology firsthand, often accompanied by demonstrations from industry experts. This interactive aspect of shopping is a significant draw, as it allows visitors to engage with products before making a purchase decision.
Moreover, EURONICS XXL offers several services including equipment repairs, tech consultations, and home delivery, making it a one-stop shop for all electronic needs. Families visiting the store will find it a convenient outing, as children and parents can explore interactive displays and even participate in workshops or contests organized by the store. As for tourists, the store’s proximity to Glauchau’s historical sites means it can easily fit into a day of exploration, combining the allure of modern technology with the charm of the town’s rich history.
In conclusion, EURONICS XXL Glauchau is not just an electronics store but a vibrant community hub that combines technology, customer service, and local charm. With its strategic location, positive customer reviews, and diverse activities, it stands out as a noteworthy destination for anyone visiting Glauchau, whether for a day of shopping or an engaging community experience.
EURONICS XXL Glauchau
Waldenburger Str. 97, 08371 Glauchau, Germany
Rating: 3.9
Rated count: 413
Great assortment of everything electronics related.
Good
I bought 10 AVM Fritz Dect 350 for €26.49. One of them was defective. Unfortunately, no replacement was delivered (supposedly the manufacturer AVM would not have wanted it). The amount has been supposed to be refunded to me for days. I should order a new one for over €32.50 (over 23% more expensive) plus shipping costs. In response to my complaint about the now high price plus shipping costs, the shipping costs would be credited to me after delivery and my subsequent written request to Euronics. Apart from the fact that every other company provides a free replacement; It couldn’t be more complicated!!! I will never buy anything from Euronics again!
P.S. After asking AVM: I could send the item to AVM and get a replacement without any problem. Unfortunately, Euronics can no longer stop the process and I am still waiting for my credit or refund of the amount 🙂
Absolutely disappointed, we will never buy a product there again!
THANKS FOR NOTHING!
The existing customer reviews don’t seem to be entirely baseless…
Customer service is bottomless, rude and there was little or no response to repeated inquiries!
I would love to give 0 stars, but unfortunately that’s not possible, lucky Euronics Glauchau!
We bought a washing machine there and had a warranty claim within the first year (!) after purchase.
The blame was passed back and forth between Samsung and Euronics Glauchau. We were stuck with the money, we weren’t really offered a solution and we couldn’t do laundry for effectively 6 weeks (!!!). Great statement for a family with 2 children…
Statement from our lawyer, which agrees with the consumer advice center: “The seller is responsible for correcting defects, not the manufacturer. The dealer cannot transfer responsibility to the manufacturer! When it comes to the warranty, the dealer is always the one
The customer’s contact person!”
And the cherry on the cake was the telephone statement from a very charming employee from Euronics in Glauchau (Jasmin???): “Then why not do the laundry with your parents during the transition period, it’s only a week left!” Mind you, this qualified statement came in the 5th week in which we couldn’t wash ourselves!
She can’t let anyone finish, instead she complained that she wasn’t allowed to finish – funny double standards!
After about 90 seconds, the employee of the month declared the call ended and forwarded it to management without comment. Customer service at it’s BEST = NOT!
I’m also a service provider and if I worked like that, I wouldn’t want to know what my customers would do/say in such a situation!
I have to mention one positive point: the store manager is caring and made a competent and caring impression! He alone brought back that one star!
We were then offered a rental model a week before the repair date (!), which we were supposed to pick up and bring back ourselves. No thanks, I’d rather do my laundry at my mother’s/mother-in-law’s, it’s only a week away…
Euronics Glauchau is, as usual, reliable and perfect! I wanted to order a JBL PARTYBOX 110 online on Sunday from another Euronics partner…unfortunately…that went completely wrong….Monday morning…turned to my Euronics Glauchau…Registered and lo and behold…had the same mega offer…€240.23 including insured shipping via DHL! Immediately added to the shopping cart and everything worked perfectly! The purchase process worked 100% and even when I requested telephone support as a precaution, I received professional and competent advice as usual and was assured of immediate shipping… that was 28 hours ago… and now I already have my party box in my hand… May 1st can come! It just doesn’t get any better! 1*0*0*0* points and stars! If I had turned to you straight away… laugh! Thank you and best regards from Nuremberg