








COMSPOT – Store Eimsbüttel: Dein Apple Premium Reseller
Overview of the Location
Nestled in the heart of Hamburg’s Eimsbüttel district, COMSPOT – Store Eimsbüttel stands proudly at Osterstraße 102, 20259 Hamburg, Germany. This Apple Premium Reseller is not just a store; it’s a vibrant hub for Apple enthusiasts and tech-savvy individuals alike. The Eimsbüttel area is known for its charming residential streets, lined with cafes, boutique shops, and an eclectic mix of restaurants that contribute to the lively atmosphere. Just a short walk from the famous Schanzenviertel, this locale combines urban convenience with a laid-back charm. The surrounding neighborhood features picturesque parks, historical buildings, and stunning examples of Hamburg’s architectural diversity.
What sets COMSPOT apart in this busy area is its dedication to offering an elevated experience tailored to Apple aficionados. As a premium reseller, the store gives customers direct access to the latest Apple products, services, and knowledgeable staff with a passion for technology. This intimate yet modern store embraces a sleek design, echoing Apple’s aesthetic, while providing an inviting environment for both casual browsers and serious buyers. The incorporation of hands-on product displays allows customers to test and experience the latest devices before making a purchase, creating a personalized shopping experience that draws in locals and visitors alike.
Reviews and Ratings
Customer feedback for COMSPOT – Store Eimsbüttel paints a largely positive picture, with an overall impressive rating of 4.5 out of 5 stars. Many visitors consistently praise the store’s knowledgeable staff, who are often lauded for their excellent customer service and informational prowess. Shoppers appreciate the one-on-one consultations that allow them to delve deeper into their specific needs, whether they’re looking for a new laptop, smartphone, or accessories. Numerous reviews emphasize how the staff go above and beyond to answer questions, provide recommendations, and assist with technical know-how, which significantly enhances the overall customer experience.
However, some customers have mentioned occasional delays during peak hours, suggesting that the store can get quite busy. A handful of reviews pointed out that while the service is often top-notch, the waiting time can detract from the otherwise exceptional experience. Despite these minor issues, the overarching sentiment is one of satisfaction. Visitors find the ambiance of the store appealing and appreciate the clean, modern aesthetic, creating a comfortable space that encourages exploration. Overall, the combination of attentive service, well-stocked inventory, and a welcoming environment solidifies COMSPOT’s standing as a preferred destination for Apple products in Hamburg.
Things to Do at the Location
Beyond just shopping for Apple products, COMSPOT – Store Eimsbüttel offers a unique array of activities tailored for technology enthusiasts and families alike. The store regularly hosts workshops and events that range from beginner tutorials on using Apple devices to advanced sessions focused on software applications like Final Cut Pro and Logic Pro. These educational offerings not only enhance customer competency with their devices but also foster a sense of community among local Apple users.
Additionally, the surrounding Eimsbüttel district provides plenty of opportunities for leisure. After a visit to COMSPOT, families can enjoy a picnic in nearby parks, such as the tranquil Eimsbütteler Park or the expansive Stadtpark, both ideal for unwinding after a tech-filled day. For those seeking dining options, the area boasts a variety of cafes and restaurants that cater to all tastes, from traditional German fare to vegan delicacies.
COMSPOT is not merely a retail space but a community hub that encourages interaction and learning among various tech enthusiasts. Its central location makes it accessible not only for local residents but also for tourists exploring Hamburg. Whether you are an avid Apple user or just curious about the latest in technology, your visit to COMSPOT is sure to be filled with exploration, education, and excitement, making it a must-visit location in the vibrant Eimsbüttel district.
COMSPOT – Store Eimsbüttel – Dein Apple Premium Reseller
Osterstraße 102, 20259 Hamburg, Germany
Rating: 4
Rated count: 116
I went in today to request assistance with my broken apple charging cable, that was within the 1 year warranty period. I was first assisted by a large, Hagrid looking shop assistant, who was rude and impatient, not even listening, before firing berating comments. The only positive to the store is the young guy who then took over once I requested to discuss in English. Contrary to the older man, he was professional, patient and actually tried to find a solution, which, when was rejected (again very rudely and bluntly by his colleague), he delivered in an empathetic and professional tone, along with recommendations for further steps I can try. While his help was appreciated, I do not believe the first man has a place in customer service. Especially not in a store that is supposed to be a certified Apple reseller, a brand that is well known for their highly professional customer care. I will not be visiting this store again, which is extra annoying as I was planning on making further purchases, for which I will have to now find another merchant, even if further from home.
Super service!
These guys know what they are talking about. My Mac crashed and the Telcoland employees advised and helped me with repair. Not just cost+fix, no they think ‘with’ the customer.
Special thanks to Herr. Venzlaff who did an amazing (& fast) job. I would recommend everyone to go here first if you need something fixed.
Kein Rückgaberecht oder Umtausch Recht für Weihnachtsgeschenk
My girlfriend bought me an apple watch as a Christmas present in this COMSPOT store.
I synced it with my iPhone and tried it on Christmas eve and decided it’s not for me.
When we tried to return it, or change it for an iPad, they wouldn’t let us do this. Three days after Christmas.
Their reason for this was that the apple watch was synced to my apple account and once this is done the return policy is gone.
This didn’t sound very apple customer service like to me. Nor the right you have as a buyer in Germany.
Back home, again I called apple customer service and asked them about the situation. Their response was that they would accept the product in return for 14 days.
When I call the COMSPOT store to tell them about this, they said they would accept the return deducting 10% of the price, the apple watch was 455 euros.
The apple watch was unboxed very carefully with all the boxing and foil material intact and no signs of use on the apple watch.
They didn’t even care to look at the apple watch packed in its original package like new, already in reset mode.
Not sure what we should do with the apple watch. But for sure we won’t spend the time to go back to the store and return it with a 10% deduction!
I would recommend doing your purchases directly with apple rather than with COMSPOT.
very good service!
Top Service