









Exploring SATURN: A Hidden Gem in Darmstadt, Germany
Overview of the Location
Situated at Ludwigspl. 6 in the heart of Darmstadt, Germany, SATURN is more than just a prominent electronics store; it stands as a vital cultural and commercial hub in the city. Located near significant landmarks such as the Mathildenhöhe Artists’ Colony and the historic Rosenhöhe Park, SATURN benefits from the vibrancy and diversity of its surroundings. The geography of Darmstadt, known for its beautiful parks and gardens, adds a charming backdrop to this busy shopping district. SATURN itself is housed in a modern building featuring a sleek design, bright signage, and spacious interiors, making it easy for customers to navigate through a wide array of electronic products.
What makes SATURN particularly appealing is its vast selection of products that range from the latest smartphones and laptops to household appliances and gaming consoles, catering to tech enthusiasts and everyday consumers alike. The store is well-organized, providing an efficient shopping experience with friendly and knowledgeable staff ready to assist with any inquiries. Additionally, the location’s proximity to public transportation makes it easily accessible for both locals and tourists exploring Darmstadt.
Reviews and Ratings
SATURN has garnered a mixed bag of reviews, currently holding an overall rating of 3.7 out of 5 stars. Many visitors appreciate the store’s extensive inventory and the opportunity to test products before purchasing. Shoppers often commend the convenience of finding both popular and niche products under one roof, which saves them time and effort. Customers frequently mention the competence and helpfulness of the staff, recognizing their willingness to provide information and assist in making informed purchases.
However, not all feedback is positive. Some customers express dissatisfaction with the pricing policies, noting that select items can seem higher-priced compared to online alternatives. There are also critiques regarding wait times during peak hours, which can detract from the overall shopping experience. Despite these setbacks, many reviews highlight the store’s atmosphere as friendly and engaging, with regular promotions and events that boost its appeal. The blend of positive and negative feedback reflects a store in transition, ripe for innovations while still maintaining a loyal customer base.
Things to Do at the Location
When visiting SATURN, customers can expect more than a mere shopping trip; the location is intertwined with a range of activities and experiences that cater to various audiences. For tech enthusiasts, the store often hosts product launches and demonstrations, inviting potential buyers to engage with the newest gadgets. This hands-on approach is not just beneficial for individuals but also for families, who can explore kid-friendly tech toys and educational devices tailored for younger audiences.
Additionally, SATURN’s location near Ludwigsplatz offers visitors a chance to explore local cafes, outdoor markets, and artistic installations, enhancing the allure of a day spent in the area. The proximity to cultural and historical sites, such as the Mathildenhöhe and the Hessisches Landesmuseum, means customers can easily combine their shopping with sightseeing, making the trip worthwhile for out-of-town travelers.
To top it off, SATURN participates in seasonal events and promotional sales, providing opportunities for shoppers to avail discounts while enjoying the festive spirit of the holidays or local events. Whether you’re a family seeking a fun outing or an individual in search of the latest gadgets, SATURN in Darmstadt stands out as a versatile and exciting destination, seamlessly blending shopping with cultural exploration.
SATURN
Ludwigspl. 6, 64283 Darmstadt, Germany
Rating: 3.7
Rated count: 3120
I recommend go to store to check out the product but don’t but it there Only buy it online or anywhere else…
you’ll save loads of money and unnecessary hassle with incompetent people..
First of all let me start by saying that the product is good but thats because I bought a dishwasher which was from Bauknecht not Saturn, everything else was a nightmare.
I was sold two products where one was unnecessary if I bought the other and they didn’t mention that.
1. Delivery + installation – ~80 euros
2. Plus Guarantee ~ 80 euros which includes home service (that includes installation )
The sales guy (I don’t want to put the name but he works on the first floor) misled us by saying we need both and sold same service twice (installation)
He also misled us by telling us that professionally trained “plumber” (from saturn) will come and ensure everything is installed correctly – this is why I am paying 1. ~80 euros.
I had mentioned that this is my first dishwasher and we need proper installation from scratch and I was told this is what they would be doing.
We paid and was told we would be getting a call for delivery once the product has arrived.
One week later we get a call and we fixed an appointment for the next week Wednesday – No dishwasher arrived, no information what so ever, when I called the number which was provided by them – it didn’t exist or the service was not available.
Finally we went to the store and then they mention it’s going to be delivered on Saturday morning slot (9-13)
Saturday comes we get a call at ~12 saying there is a delay and we can expect the at ~15… the guy comes at around ~17 and tells he cannot install dishwasher because there is no connection (2 way tap and a waste water pipe) and says this needs to be done by a plumber…
I was furious and when I went back to Saturn and spoke to the same exact person – he says that no plumber will come – it’s just installation where they remove old connection and put the new one (which any 5 year old can do that)..
when I asked about why did I pay for the installation twice then no answer was given..
I go online to buy the exact same product from the Saturn website it mentions that for big products it’s home service is included with 5 year plus Guarantee… so the connection service of 30 euros was technically redundant.
I had to pay plumber again another 200 euros for setting up everything.. and Saturn plus Guarantee doesn’t come into effect if they don’t install it.. which means the plus includes installation by de-freaking-fault…
So the guys go back.. no appointment for another 2 weeks and then finally two incompetent people come to deliver completed the connect and simply randomly pointed at the wrong thing and said this is leaking and plumber should come and fix it.. and they left…
When I checked once again.. the leakage was in a completely different place and all it needed was tightening a freaking screw…
Honestly.. I would never ever experienced such incompetence and blatant lying..
Hence, I would simply recommend going to store to check out the product but buy it online.. you’ll save loads of money and unnecessary hassle with incompetent people..
On Elizabethnstrasse in the Ludwigsplatz. The entrance is the same as Aldi. Excellent prices for technology!
Terrible service, there is no one to serve in the appliance area.
05.10.2023, 14:16pm
I was just there and the cashier with the makeup was very rude. I confronted her about why she was acting rude, and she replied that she’s sad that her grandmother died. I said sorry and left. I highly doubt that her grandmother died, but at least she admitted that she’s not acting professional.
From what I read in the review, the manager of the place is not doing a good job. Because this is what happens when you either don’t hire qualified people, but instead hire people for other reasons or when you don’t regularly check up on your employees.
Next time such a thing happens, someone is going to get fired &/or sued.
Awesome store. Was there to visit from the states. Compares much to Best Buy over here. Nataschia did an amazing job helping me out where to find an adapter for my phone.