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Nestled in the bustling heart of Prague, Servisní středisko a značková prodejna Samsung offers a unique blend of modern technology and customer-centric services. Located at Ječná 36, 120 00 Nové Město, Czechia, this location serves not only as a service center but also as an authorized Samsung retail outlet, providing an extensive range of Samsung products, including smartphones, tablets, and home appliances. The immediate area is characterized by its vibrant city life, dotted with cafes, shops, and cultural landmarks, such as the historic Vyšehrad Castle, which is just a short walk away. The building itself features contemporary architecture, designed to draw in tech enthusiasts and casual shoppers alike.
What sets Servisní středisko a značková prodejna Samsung apart from other electronic stores in the area is its dual function. Not only can customers explore the latest in Samsung technology, but they also have access to support services, making it a convenient one-stop solution for all Samsung-related needs. The location stands out due to its commitment to customer satisfaction, with trained staff on hand to guide visitors through product selections and provide technical assistance when required. This blend of retail and service under one roof is particularly appealing to both locals and tourists looking for reliable and efficient tech solutions.
Reviews and Ratings
The overall customer rating for Servisní středisko a značková prodejna Samsung Praha stands at an impressive 4.3 out of 5 stars, reflecting the positive experiences of numerous visitors. Many customers praise the friendly and knowledgeable staff, highlighting their willingness to assist with product inquiries and technical issues. Reviews often mention that the employees go above and beyond to ensure customer satisfaction, providing insightful advice that helps shoppers make informed decisions. Visitors also appreciate the clean and organized layout of the store, making it easier to navigate and find specific products.
However, no establishment is without criticism, and some reviews have pointed out occasional delays in service. While the staff are generally prompt and professional, peak hours can lead to longer waiting times for customer assistance. Additionally, a few visitors have mentioned that certain products may be priced higher compared to other retailers. Still, these concerns are frequently overshadowed by the high quality of service, making most customers feel that the experience is worth it. The recurring theme in the reviews emphasizes a welcoming atmosphere combined with a reliable and efficient service model, making it a favorable destination for tech enthusiasts and casual shoppers alike.
Things to Do at the Location
When visiting Servisní středisko a značková prodejna Samsung, there’s much to explore beyond just shopping or service needs. The store regularly holds special promotions, product launches, and educational workshops that allow visitors to get hands-on experience with the latest Samsung technologies. These events are particularly popular among tech aficionados and families looking to learn more about the functionalities of various devices.
Furthermore, with its prime location in Nové Město, visitors can easily explore nearby attractions, including the beautiful Vyšehrad Park, which offers stunning views of the city along with historical significance. The area is also rich in cafes and restaurants, providing various dining options for families or individuals looking to take a break after shopping. For tourists, the blend of modern technology and historical landmarks makes this a versatile destination, catering to different interests. Whether you are a local needing a quick tech fix or a tourist eager to experience Czech culture and innovation, Servisní středisko a značková prodejna Samsung is poised to be an enriching stop on your Prague journey.
In summary, this location is not just another retail store; it’s a hub of activity where technology meets customer service, ensuring a comprehensive and enjoyable experience for all who step through its doors.
Servisní středisko a značková prodejna Samsung Praha
Ječná 36, 120 00 Nové Město, Czechia
Rating: 4.3
Rated count: 1376
My phone was broken during my trip to Prague. The sales representative was thorough in explaining the process of fixing the phone and letting me use their phone to contact my dad.
Initially, it was supposed to take around 2 weeks for the repaired process, but I got extremely lucky, and it took only 1 day.
I need a battery replacement for my S22 Ultra. Is it available here? Why is the cost? How long takes te repair? Please an email to contact you
People are great! Place looks nice. There’s even a free coffee and water. It’s just it takes an hour waiting to get on the line. There are 4 tables but only one poor guy working.
I’ve had a phone “repaired” by replacing it’s battery by a new one about a year ago at this place. But when I tried to charge the phone after the “repair”, the charging port wasn’t working (it was working before the “repair”).
I brought the phone back and told them about it, but they said their warranty only covers what they’ve fixed (i.e. the battery in this case).
I suspect they either intentionally or accidentally broken/disconnected the charging port, but it’s not their problem apparently..
SHOCKING CUSTOMER SERVICE..
It mite be acceptable in Prague but it wouldn’t be tolerated anywhere else that’s for sure.
Never had such shocking bad service from the shocking bad dark haired woman.
If she doesn’t like people of colour or dealing with them she’s in the wrong job.
Obnoxious with a seriously bad attitude, defiantly not conducive to a customer service environment.
Not the 1st time she’s mentioned in these reviews either!
Management need to take note and act immediately!